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April 2019

Ash Dieback
Pests & Diseases
GraftinGardeners

Responding to Ash Dieback

Recorded cases of Ash Dieback (2019) What is Ash Dieback? Chalara Dieback of Ash (Hymenoscyphus Fraxinea), also known as Ash Dieback is a disease that

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April 23, 2019 No Comments
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45 Swanwick Close,
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Google Reviews

GraftinGardeners Ltd
GraftinGardeners Ltd
4.9
Based on 126 reviews
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John Williams
John Williams
18:55 01 Jun 22
When my tree was delivered on a Friday by a company in North London, it was much larger than ordered, in a 600 litre... pot instead of 300 litre. It transpired they could plant it but not for 4-6 weeks. Thank goodness for GraftinGardeners. I called them on Monday following and they gave me a reasonable quote on Tuesday and had it planted aided by a large hydraulic crane on Wednesday. It was done so expertly and neatly that it looked like it had been there for years. I can't thank their polite and careful team enough for the professional way they handled the job from start to finish. Brilliant!read more
Gijs Kuiten
Gijs Kuiten
09:48 25 May 22
Great service overall. They were perfectly on time in the morning and had the 3 main trees down in under 20 min. They... work very clean and are incredibly friendly. Would highly recommend!read more
Nigel Livingston
Nigel Livingston
13:27 24 May 22
Just had three guys from Graftin Gardeners come round (Harry, Jake and another). They came and went within 1 hour. In... this time they cut our Bay Tree down by two metres, trimmed the sides, removed three tree stumps and cleaned the kitchen floor of any dirt (as we don't have side access). Very impressed with their level of service and seemed very pleasant young men. P.S This is not the first time I have used this company. Big recommend.read more
Jade Wellman
Jade Wellman
08:22 22 Apr 22
Really impressed with this service, from booking to execution. The guys were super friendly and got the job done in... rapid time and to a really high standard. They thoroughly cleaned up after the job was done. 10/10 would recommendread more
Michelle Nield
Michelle Nield
07:35 05 Apr 22
Without doubt THE BEST tree surgeon / gardening company you’ll find. I called them out to deal with a lot of Ivy which... had spread all over the garden and then up a 3 story house. They got rid of everything. Killed it at the root, and removed from all the brickwork. They were super quick and efficient, friendly, knowledgeable and honestly just the whole process has been exceptional. Wouldn’t look anywhere else and will definitely use again.A M A Z I N G!!!read more
Katy Weld
Katy Weld
12:57 02 Apr 22
I had the two Harry’s. They were brilliantly efficient and professional. My rose tree was in a dire state and now has... never looked better. Hugely recommend!read more
Chris Kay
Chris Kay
14:54 25 Mar 22
I recently used GraftinGardeners for the second time and had a fantastic experience. They are responsive, collaborative... and professional. Thanks Dean & Steveread more
marian london
marian london
13:03 14 Mar 22
I found the office staff very helpful, quoted quickly and flexible over a tricky tree I didn't know if they could... proceed with, in case it brought an old wall down. Young team arrived on time, friendly courteous and with a 'can do' attitude. Approached the tricky tree with care and determination. Would definitely use again, efficient straightforward and no drama.read more
Mark Newton
Mark Newton
13:13 10 Mar 22
I was recommended GG by a neighbour who had a lot of work done on his land I had very large Eucalyptus that had... fallen across 2 gardens with very difficult access only through the rear over some garages. They cleared it all up in a morning, no problem Left no mess and I highly recommend them. Top rates as well !!!read more
Chiara R
Chiara R
23:57 26 Feb 22
Poor experience booking Graftin Gardeners. After spending time with quoting (the team member that quotes is outstanding... and a credit to the company - but he is the only exceptional thing about Graftin Gardeners), I understood I had to wait 6 weeks before booking the works as we live in a conservation area. I followed up after a few weeks to see how the application was going but was told that an application hadn’t been submitted. The lady on the phone approached the company co-owner Adam, who said an application wasn’t needed for the quoted works. Although a little frustrated that I hadn’t been told this, the works were booked. However, on the day the team arrived late without any communication and were packed and ready to go home by lunch time. On querying why, I was told they couldn’t complete the works as they had forgotten to bring a stump grinder. I was told this at 1pm when they were packed and ready to go, not when they arrived that morning. They asked me not to call the office but I called anyway and spoke to the co-owner who finally agreed to send a nearby team member with a grinder. I couldn’t be present on the day due to my mums health but I was assured all was completed. Shortly after I received contact from neighbours because huge branches were falling from the trees. One was seen hanging above someone’s head and had to be knocked from the tree using a broom. Some branches were as much a 6ft in length and very heavy. As this was a huge safety issue I instantly called the company and spoke with the co-owner Adam again. We agreed a date for a team to come and check the trees and remove the fallen branches. I had also then noticed that most of the stumps had also not been removed but had been covered in soil, so Adam agreed to rectify this as I had already paid. I made sure I was present on the day but after a wait the team had not arrived. I called Adam again, he was not apologetic and said it would be easier if they could come another day. I had left my mum on her own and needed to get a train back to her but accommodated Adam as he said they could come the next day. He rushed me off the phone and said he would call me back. I waited 3 hrs and he didn’t call. So I called and was spoken to very rudely by a lady on the phone. Feeling angered by this point I spoke to Adam who was now also rude & then turned nasty when I mentioned I had asked advice from his professional membership body. He refused to rectify the works and then said he would collect the branches only. He repeated over that they would come between 8am and 9am the next morning. I waited the next morning and there was no sign of the team. So I called Adam and he told me he had cancelled the work and had no intention of coming. I waited another day, leaving my mum alone and Adam didn’t have the respect to let me know he cancelled again! I told him I had paid for works that had not been completed. He said he would issue a refund the next day. I waited but did not receive a refund. Adam is now ignoring my communication and has intentionally left me to deal with their mess, plus the task of paying again for someone to correct and complete the works.read more
Alvaro E. Canga Ruiz
Alvaro E. Canga Ruiz
14:31 16 Feb 22
Fantastic service: punctual, friendly, efficient and really good at it. I had them over to prune two very large trees,... couldn’t be any happier. Fully recommend them.Edit: forgot to add, they left the area extremely clean, even better than how it was before they came!read more
Sabina Mangosi
Sabina Mangosi
22:22 15 Dec 21
Punctual, efficient, great service - and particularly adept at dealing with pesky neighbours who want to contest every... item. Great team and really nice people as well. Thank you!read more
Anita Azar
Anita Azar
09:44 12 Dec 21
Great services , lads did a great and very pleased with the result. Cleared and tidy eveything at the end - will use... them again for sure. Many thanksread more
Nikki Ellison
Nikki Ellison
13:36 22 Oct 21
The guys at GraftinGardeners came to our property to remove some ivy that had grown up the side of our house and... partially over the roof over the course of a few years. They were punctual and polite did a really good job at getting all of the ivy removed. We would use them again for any other jobs we might have!read more
Lauren LaTulip
Lauren LaTulip
07:54 11 Oct 21
Excellent tree trimming service. Provided a quote based on photos, were available within a week, arrived on time and... did the work with skill and care. Very pleased, highly recommend!read more
Selina Mills
Selina Mills
15:26 27 Sep 21
Arrived on time, got straight down to work showing great agility. The tree was cut down rapidly and cleared away... swiftly. The team were jovial efficient and friendly. Would not hesitate to recommend GraftinGardenersread more
Krzysztof Peksa
Krzysztof Peksa
10:39 13 Sep 21
I needed an emergency tree removal ( next day service) . Graftin Gardeners provided an excellent service and the three... has been removed within few hours. What is equally important is that they have charged me a standard market rate for the service. I have called few other companies and they all tried to charge much more ( special rates, emergency rates etc). Great service and honest people. Thank youread more
Dean Taylor
Dean Taylor
10:25 07 Sep 21
Outstanding service through and through. Very reasonable price and great experience using them overall . Thank you guys... for making my garden look like a garden again despite the condition it was in before attending. I will definitely recommend the company.read more
Madison White
Madison White
10:16 07 Sep 21
The whole team was very efficient and professional ! They carried out a large job on a small times scale, and did... great! Adam was very helpful in answering all questions I had and from beginning to end I couldn't fault them at all. 100% Recommend Graftin Gardeners and I will definitely be using them again.read more
Doug Samuel
Doug Samuel
10:26 04 Sep 21
These guys managed to damage my car while carrying out works on my estate. Even with witnesses they are still denying... it. Clearly not an honest group of workers and would not recommend anyone using them if they don’t want a £800 bill for damage they’ve caused to a car.read more
Nicola Rapley
Nicola Rapley
12:23 21 Aug 21
Can not recommend this company enough! Luke and John arrived promptly at the time stated to fell our Lime tree. The... guys worked hard and ensured the safety of everyone was paramount. They were courteous and professional, nothing was too much trouble!My garden has been left spotless. Thank you guys, great team work!read more
Charles M
Charles M
09:46 15 Aug 21
Excellent service. Alistair was highly professional and could not have been more efficient and helpful. Also, the clean... up was thorough. Very happy to recommend.read more
Michael Dent
Michael Dent
13:06 03 Aug 21
Graftingardeners have done two jobs for me now, pollarding a large poplar tree in 2017 and pruning a smaller cherry... tree in 2021. Both jobs were carried out exactly to spec with a very high degree of professionalism. Could not recommend Adam & the whole team more highly.read more
James Riley
James Riley
07:38 22 Jul 21
Brilliant service. From Adam quoting me and being really responsive to the guys who came and carried out the works.... Great company, would 100% use again & recommend.read more
Catherine Hibberd
Catherine Hibberd
09:02 16 Jul 21
In the past I have had great experiences with this company but I would not recommend them now. They quoted me £375 plus... VAT for a garden clean up. Last year same price great job - garden looked lovely. This year on the first appointed day they did not show up and did on phone me to say they weren't coming. On the second appointed day a gardener came round and roughly strimmed my garden for 2.5 hours - an hourly rate of £150 plus VAT. They didn't take away the debris because a van was out of service so I'm trapped at home for a third day too. I'm perfectly happy to pay for a rough and ready tidy up if that's all they have time for, but when I complained they took £100 off the bill (reducing their hourly rate to £110 an hour) and didn't engage with me at all on fixing things. All in all this was an extremely unpleasant experience.read more
Steve Charles
Steve Charles
15:31 23 Jun 21
I was truly bowled over by their work. I cannot thank them enough for saving my large, ancient and much-loved cooking... apple tree which had uprooted and fallen. The fact they then spent much time clearing up all the considerable foliage and leaves so meticulously was the icing on the cake. Not only that, incredibly nice and friendly people too. Five stars all the way!read more
Gill Davies
Gill Davies
16:14 14 Jun 21
Zac and John came to reduce the crown on a cherry tree. Can’t recommend them more highly. Professional, friendly team... who took a great deal of care over the job and I’m pleased with the result. Tidied up really well afterwards too! Thoroughly nice guys and job well done. Thanks!read more
Girish Menon
Girish Menon
10:44 30 Apr 21
Very professional, friendly and fast work. They came on time, went about their work with super efficiency and cleared... the mess as well ! Highly recommended !read more
Catherine Collins
Catherine Collins
15:59 21 Apr 21
Fast but efficient ,friendly and professional. Would highly recommend if you need their services .Very respectful of... your home as well .no mess .read more
Ian Logan
Ian Logan
09:56 11 Mar 21
Your "Spiderman" was simply amazing and extremely efficient . The team you sent were polite all efficient and cleaned... up very well when finished.I would give your name to anyone who asked me for tree surgeonsread more
Gerard Kelly
Gerard Kelly
17:59 03 Mar 21
This is the third year we've used GraftinGardeners and they're by far the best tree surgeons we've employed. Their guys... are always very professional, know what they're doing and - just as importantly - leave everything neat and tidy afterwards. I can't recommend them highly enough. Gerard. Londonread more
Frances Oliver
Frances Oliver
18:52 14 Feb 21
Can’t recommended this company enough. Efficient and hardworking team. They took a huge tree down for me. Can’t fault... their politeness, timekeeping and knowledge of tree felling 😊read more
Lindsey Griffiths
Lindsey Griffiths
13:26 31 Jan 21
A super team of Lewis, Dean & Josh were polite and friendly as well as being very thorough in both the work and the... clean-up afterwards. They dealt with a serious cut back of a large tree as well as reducing and shaping several smaller trees. We are very pleased with the results - thank you GraftinGardeners!read more
Lyndsey Unwin
Lyndsey Unwin
10:01 29 Jan 21
We were delighted with the work carried out by the guys from Graftingardeners. The tree at the front is pruned and... beautifully shaped and the conifers look so much better now they have been reduced. They worked really hard on a drizzly morning and provided an excellent service. Thank you!read more
Mark Chester
Mark Chester
09:58 20 Jan 21
We employed GraftinGardeners to do some work on a large horse chestnut tree which was overhanging our garden. The team... was very friendly, did an excellent job and left things very tidy. Highly recommended.read more
Charlie Grainger
Charlie Grainger
15:01 30 Nov 20
What a great job you did. Arrived very promptly, which was fantastic, really nice guys, got on with the job really... quickly, did it beautifully and tidied it all up. An all-round brilliant job, thank you.read more
Jack Bayliss
Jack Bayliss
20:10 23 Nov 20
We had graftin gardeners around to our house after we just moved in as our garden was really overgrown. It took the... guys three long days of non stop hard work to get the garden cleared. I can not recommend them highly enough. They was on time, polite and left my garden and drive way very tidy. We are now having them back yearly to trim trees and keep the garden looking good. Big thumbs up from us.read more
Hannah Jones
Hannah Jones
14:32 15 Nov 20
Val Jones (my mum) said "It was a very efficient, quick and tidy service. Ryan and the boys were great and I am really... delighted - the tree reduction gives so much more light in my garden! I would recommend them."read more
Nita D
Nita D
15:11 24 Sep 20
Adam was very helpful and explained everything during the initial site visit, he gave a competitive quote for reducing... the height of a big lime tree, and obtained the necessary permission from the Council, his team arrived on time 6 weeks later and did a lovely job and left everything neat and tidy. He is very friendly and really knows his stuff.read more
Leonora Neale
Leonora Neale
17:41 16 Sep 20
We were really impressed with Graftin Gardeners. They were friendly, professional and efficient. They were the only... tree surgeons we contacted who actually came by to assess our front garden and provide an accurate quote. They took the time to explain areas of concern which was really useful. We booked them in to do our front garden the next week and they got it all done in only two hours. We were really pleased with the results (see photos). We'd definitely recommend them and will use them again.read more
Shelley Hoppe
Shelley Hoppe
14:36 14 Sep 20
Absolutely brilliant service, really good value for money. I'm pleased to have found them!
Tanith Jane
Tanith Jane
17:18 07 Sep 20
Just brilliant. They really know their stuff and gave me some great hints and tips (also dispelling some myths). I felt... that my beautiful mimosa was in safe hands whilst they took into account my neighbours needs and also my needs to keep my garden manageable. Proper eco warriors - which is exactly what you need when dealing with tree care and maintenance and reasonably priced too. Some of my neighbours trees and mine in the past have been butchered by ‘handymen’. Now I see why having experienced and caring tree surgeons are the way to go. Thanks guy!read more
Jan Harvey
Jan Harvey
11:35 07 Sep 20
Very impressed with this company. The team did an excellent job of removing a tree from our front garden, grinding the... large stump and inserting pellets into what remained to kill the roots off.They worked fast but efficiently. They were friendly and cleared up all the mess as well. They didn't mind me watching ever.Would highly recommend them.Jan HarveySuttonread more
J Lindsay
J Lindsay
18:56 24 Jul 20
Tree removal and grinding out roots and stump. Amazing service, swift response, quote and work... professional + left... my garden cleaner! Guys who attended and the back office have a great attitude!read more
Harry Doherty
Harry Doherty
19:52 16 Jul 20
My auntie had a big tree that she wanted removed but it was up against the fence and over a shed thought it would be a... problem nope not at all for these guys. Lewis even split some logs for her with no extra cost happy with price and service 5 stars from usread more
Audrey
Audrey
13:35 03 Jul 20
Got a quote 1 year ago to take out 3 trees but never went ahead with works. Very happy when the quote was the same 1... year later when I decided to go ahead. Got booked in very quickly. On the day the guys turned up early, finished the job within a couple of hours and left the area very tidy. Highly recommend their services!!read more
Natalie Harley
Natalie Harley
14:40 25 Jun 20
Such a friendly, helpful and efficient team. Super impressed and would definitely recommend
Adrian Wright
Adrian Wright
12:31 17 Jun 20
Very professional service from start to finish. Managed the planning application (as in a conservation area) then... removed a large cherry tree from a London garden with difficult access, through a newly renovated house without causing any damage at all. Would highly recommend and appreciate the hard work of the team this week.read more
Helen Hughes
Helen Hughes
20:35 22 May 20
Your team were highly skilled, did a great job, were very tidy and just lovely! I’ve already recommended you to friends... and family.read more
Rob Howard
Rob Howard
09:06 30 Apr 20
Exceptional service even in these testing times. Professional from start to finish. Queries answered promptly.The on... site teams are superb. Quick, efficient and incredibly tidy after themselves.Incredible value for money - thank you to all involved.read more
Kelly Turner
Kelly Turner
11:17 28 Apr 20
Very good price, turned up on time, great results and left the site super clean and tidy afterwards. Efficient,... pleasant to work with and good value. I would definitely use them again and would recommend.read more
Tariq Bell
Tariq Bell
10:45 20 Feb 20
Used them twice in the last year, great service both times, definitely recommend
Konstantinos Maragkos
Konstantinos Maragkos
11:18 18 Feb 20
Great team! I had an urgent case with dangerous tree that had started falling apart due to storm Ciara. They put me... ahead of the queue to do the job before storm Dennis. Great price, speed and professionalism. Highly recommended!read more
carol lomas
carol lomas
16:12 10 Feb 20
An excellent service. The 3 man team were professional and took time to answer questions and explain as the tree... reductions took place. Very satisfied with their work and happily recommend them.read more
Deep Grewal
Deep Grewal
14:02 07 Feb 20
Very good service and well priced. I am an estate agent in the area and like using these guys for my managed properties.
Tia Erskine
Tia Erskine
18:39 30 Jan 20
Amazing company! Very fair prices for very good quality work. The team were friendly, professional and did an... incredible job. Would highly recommend and have already booked them for future workread more
Matt Russell
Matt Russell
13:15 24 Jan 20
Punctual, efficient, polite and did exactly what I asked. Great job!
Terry Agnew
Terry Agnew
10:02 03 Oct 19
Excellent work by the team. So pleased with how the Leyland`s look and garden was left tidier than when they arrived.... !!!!read more
Denis Gorce-Bourge
Denis Gorce-Bourge
16:29 03 Sep 19
Great professional team. They came to reduce a pear tree in the garden and did a very good job. They knew what to cut... or not cut for the tree to recover from the trauma of the reduction. They had to move some pots in precaution and put back everything in place, and the cleaning has been really good. It has been almost has if they never came. I would really recommend this company as very professional and efficient at what they do.read more
A C
A C
17:54 25 Jul 19
We had them back to do some more work for us today. This is the third time we’ve used them and it’s probably going to... continue being a yearly thing now. They always do a great job on the trees and hedges in our garden, leaving them looking so much nicer and tidier every time. Very pleased that we found out about them.read more
David Richards
David Richards
07:21 25 Jul 19
Excellent service all round. Price was great, job was done swiftly (transforming my garden from a small overgrown... wilderness, into a bright, open sun filled space) and the reshaping of the trees looks fantastic. Highly recommended!read more
Luke Gibson
Luke Gibson
19:37 16 Jul 19
Very happy to recommend these guys. They cut our tree back 5 years ago and I had no hesitation digging out the invoice... and calling them again. Organised the permissions, arrived on time, pleasant staff, no hassle - Job done. Also cutting back a sticky lime tree on a hot day in protective gear. Really thanks for the service!read more
Andrey Pokul
Andrey Pokul
01:09 02 Jun 19
Had my drone stuck on a tree at AONB park ( in the middle of nowhere, or box hill to be exact) at ~35 m height above... the river. Tried to retrieve it for hours with significant risk to be injured and no luck. Call for firefighters ( even they told me they are going to charge me) - they could not do it. Then I found GraftinGardens website and called them... At 20:30... On Saturday!! The guy came in no time, climbed the tree and retrieved my drone. It was the coolest man act I’ve ever seen. The cost was much less what firefighters asked.Guys know their stuff!! Great to do business with.#dronerescue #droneretrival #treeclimbers #climbersread more
Matt Vickers
Matt Vickers
10:58 11 Sep 18
Highly recommended. Great work, communication and fair price. Have posted before and after pics.
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